I have been trying to get my head around this product for about 6 hours know, and could not figure out what i was doing wrong.
Sorry about the frustrations, hopefully you'll get it working and see how smooth it is 
Thanks for sorting out the other problem so promptly, never seen support like that before.
Thank you for the compliment. We try to handle all of the problems we receive as promptly as possible. Thankfully, this was a quick fix. I've got a couple improvements on my plate right now that aren't quick fixes 