StrataFrame Forum

Renewed my License

http://forum.strataframe.net/Topic25537.aspx

By Terry Bottorff - 1/13/2010

Renewed my license by credit card and never got anything indicating it went thru??? Also, framework does not show up on my Accounts/Download page? I just want to make sure it went thru and if it did when will the downloads show up? TIA.
By Trent L. Taylor - 1/14/2010

Terry,



There were some sporadic issues with Authorize.NET recently where their server could not be contacted via the API. There were some other people that had this same issue and went back and went through the process again and it worked. I verified that your credit card was not charged and your account has not been updated. I see that you attempted this yesterday. If you would like for me to do this for you, contact me via a PM and I will take care of it and save you the energy. Thanks for your business!
By Terry Bottorff - 1/14/2010

Trent please take care of it and let me know. TIA.

I'm brain dead PM? Wink

By Keith Chisarik - 1/14/2010

Personal Message. Click on Trents name to the left, it will be one of the options.
By Trent L. Taylor - 1/14/2010

We are having an issue with Authorize.NET. Nothing changed on our side, but they are having issues on theirs. As soon as I get it cleared up I will get you taken care of. Thanks for your patience!
By Terry Bottorff - 1/15/2010

Got it. Thanks much.
By Trent L. Taylor - 1/16/2010

Thank you for your business! Have a great weekend.