By Chris Crabtree - 11/15/2006
First, I applaud you guys for so effectively using the forums as a support tool.However, it is just plain slow and really can take you out of the flow of work waiting on pages to load, searches to complete, etc. Easy solution would be to throw more hardware at it, of course... Thanks!
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By Trent L. Taylor - 11/15/2006
Chris,This is the first that I have heard about this. Could there be some type of issue, be it a proxy or something else, that is preventing the pages from loading more quickly. We have quite a bit of hardware and bandwidth already behind this.
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By Chris Crabtree - 11/15/2006
Good point. I will try it from home where I am unencumbered by layers of security and let you know. 
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By Trent L. Taylor - 11/15/2006
Great...thanks
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By Ivan George Borges - 11/15/2006
Just to give my experience down here in the planet.The forum works extremely fast for me. Not problems at all.
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By Trent L. Taylor - 11/15/2006
That's good to know...especially since you are in a completely different country!! 
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By Chris Crabtree - 12/29/2006
Well, after trying it from home, I still see a good bit of latency, and I don't think it's related to the network. The initial response from the web server comes through but then it waits as the forum software does its work to load the rest of the page. We're not talking about five seconds per load, but it's a good two seconds from clicking on a topic to seeing the topic displayed.Or maybe I'm just like my mother...she's never satisfied.
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By Keith Chisarik - 12/31/2006
I have the same, perhaps two seconds, which I am glad to wait for the morsels of goodness inside
Are you really upset about two seconds?
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By Chris Crabtree - 1/1/2007
Not upset, really--just that in the course of searching for a question, I might search for and open up five+ topics to see that I'm not asking something already answered, etc. That delay adds up and interrupts the flow somewhat...I get tempted to jump over and respond to an e-mail while waiting for the page to load, and then I've managed to interrupt myself even further.Anyway, not a big deal, but faster is always better if there's an easy solution (and sometimes there is). If not, I'm still certainly quite happy with the quality of content on the forums here as well as the overall support picture.
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By Henry J Fay - 1/2/2007
Which browser are you using? And if using IE7, do you have the phishing filter turned on (if so, each object gets checked out live against the MS online list, or so I've read).Hank
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By Chris Crabtree - 1/2/2007
IE6 @ work and sometimes IE7 @ home (depends on which machine I'm working from). Mostly IE6, though.
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By StrataFrame Team - 1/2/2007
We use our bonded T1s at work to host the website. I think part of it could be our ISP's peering agreements and what NAPs they go across... The response within the office is less than a 10th of a second, so we're pretty sure it's not the server or the database. Ivan gets good speed and several people that we talk to get good speed as well; however, from my house, I would kill for a response time of only 2 seconds... mine is more like 6+ per page load (and I have 5M/1M bandwidth at home with a ping time to Google of around 25ms, so I know it's not my ISP at home). From what I have been able to tell, it's either our ISP's peering or some sort of bandwidth limiter/content filter that our ISP is using and right now we're going back and forth with them arguing about it. I keep leaning toward some sort of content filter, because almost always, the page loads faster for people when they use https and not http to load the SF website.So, as I know more, I'll let you know.
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By Chris Crabtree - 1/2/2007
Thanks, Ben. As I said originally, not a big deal really, but just thought you guys ought to know. Thanks!
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By StrataFrame Team - 1/2/2007
Not a problem... once we get something worked out with our ISP, I might ask you to let me know if it gets any faster.
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By Ivan George Borges - 1/2/2007
You guys spoiled it to me... now I started thinking it's too slow here too! I was happy! Why did you do that?Nah, just joking. I get the 2 sec delay and am confortable with it. 
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