StrataFrame Forum / StrataFrame Application Framework / Issues / 1.4 Help File Incomplete / Latest Posts

RE: 1.4 Help File Incomplete

Trent L. Taylor — Mon, 24 Apr 2006 18:08:54 GMT

Actually I am glad you posted since you were not the only person running into this issue. That is why the forum is here! At any rate, I am glad you are up and running :)

RE: 1.4 Help File Incomplete

Kevin Brown — Mon, 24 Apr 2006 09:14:36 GMT

:) That did the trick. Sorry for all the confusion. Glad to know I was not alone. Great response and follow through. I appreciate it.

Kevin

RE: 1.4 Help File Incomplete

Trent L. Taylor — Sun, 23 Apr 2006 18:24:50 GMT

Well that makes perfect sense :D. That's cool that you and your wife can develop together. You guys are a sharp team! We are glad to have you as part of the StrataFrame community!

RE: 1.4 Help File Incomplete

Paul Chase — Sun, 23 Apr 2006 14:26:53 GMT

Glad I could help on that one, I ran into this issue awhile back. I just got lucky and happened to notice it happened right after XP security update so was able to put the blame on MS. :)

This is Paul. Nikki's my wife she downloaded and set everything up for me to try this out. Well after using it I decided to buy it and set up my own account :)

RE: 1.4 Help File Incomplete

Trent L. Taylor — Sun, 23 Apr 2006 12:56:29 GMT

The thanks goes to Paul (or Nikki) on this one! They are the ones that figured it out! Good job Paul!

RE: 1.4 Help File Incomplete

Charles Thomas Blankenship — Sun, 23 Apr 2006 12:41:34 GMT

That fixed it for me ... I'm now up and running on my Laptop/Server as well as my Workstation.

Thanks for support on a SATURDAY!

I doooo love you guys.

RE: 1.4 Help File Incomplete

Trent L. Taylor — Sun, 23 Apr 2006 09:07:33 GMT

Paul (or Nikki :)),

That makes sense! Thanks for the tip! :D

RE: 1.4 Help File Incomplete

Stefan Zehner — Sun, 23 Apr 2006 06:01:55 GMT

[quote][b]Paul Chase (04/22/2006)[/b][hr]It is a Windows Xp security issue. To fix right click on help file.. go to property's click unblock.[/quote]

Hi Paul,

that works great as well for me on German Win XP prof

Regards,

RE: 1.4 Help File Incomplete

Kari Paukku — Sun, 23 Apr 2006 03:03:02 GMT

Hi,

sorry, didn't spot this message

"It is a Windows Xp security issue. To fix right click on help file.. go to property's click unblock."

it did the trick and now the help is working.
(see attached pic)

Cheers,

Kari

RE: 1.4 Help File Incomplete

Kari Paukku — Sun, 23 Apr 2006 02:00:41 GMT

Hi,

same result with the new version (2006-04-22 10:35:43Z) as previously...

Kari

RE: 1.4 Help File Incomplete

Paul Chase — Sat, 22 Apr 2006 21:16:18 GMT

It is a Windows Xp security issue. To fix right click on help file.. go to property's click unblock.

RE: 1.4 Help File Incomplete

Trent L. Taylor — Sat, 22 Apr 2006 20:29:55 GMT

Kevin,

Thanks. We will try again :unsure:. We have migrated our documentation over to a new product so that is where some of the compilation issues are coming from. I do not know the difference between my computer and yours, but I am going to try to find a computer that I can reproduce this on so we can get to the bottom of it. Thanks for you patience and understanding.

RE: 1.4 Help File Incomplete

Kevin Brown — Sat, 22 Apr 2006 17:45:54 GMT

Sorry guys but I am still getting the same error. I have attached an image.

Kevin

RE: 1.4 Help File Incomplete

Ben Chase — Sat, 22 Apr 2006 11:01:35 GMT

I have recompiled the .chm file with some different options and using a different help compiler. It is available for download, now, so give the new version a try. Thanks everyone.

RE: 1.4 Help File Incomplete

Trent L. Taylor — Sat, 22 Apr 2006 09:37:25 GMT

Thanks for all of the details. We are looking into it as we speak and will let you know when we post the new help file. Thanks!

RE: 1.4 Help File Incomplete

Charles Thomas Blankenship — Sat, 22 Apr 2006 09:13:41 GMT

I have experienced the same thing. Every topic that I clicked upon resulted in the following message being displayed.

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.

Cannot find server or DNS Error
Internet Explorer

This was on my Dell XPS M170 Laptop running Microsoft Server 2003. I then downloaded the files again onto my Dell Workstation Dimension 8400 and got the same problem. On both of these machines I was getting a warning message that stated the publisher could not be verified and did I want to see this message again. If I checked yes, that I wanted to see the message again, the same problems that occurred on the laptop occurred on the workstation. When I selected no, I do not want to see the message again, the help file displayed with no problems and all of the information was visible. Unfortunately, I still cannot get the information to display on the Server/Laptop machine (where I need it most).

Undoubtedly the content is present in the .chm files, but, there is some setting within Explorer or the OS that is wrong on my laptop.

HELP!

RE: 1.4 Help File Incomplete

Kevin Brown — Sat, 22 Apr 2006 07:20:09 GMT

I am seeing nothing under the license page as well. The picture posted by Kari reflects whay I have also.

Kevin

RE: 1.4 Help File Incomplete

Kari Paukku — Sat, 22 Apr 2006 06:18:07 GMT

Hi,

would this be of any help? This is the first thing that displays when one opens the help file. (Picture attached)

Cheers,

Kari

RE: 1.4 Help File Incomplete

Kari Paukku — Sat, 22 Apr 2006 01:48:11 GMT

Hi,

I have the same problem and there is no "Licesing..." page displayd. I downloaded the help file also into an other pc, but the result was the same.

Cheers,

Kari

ps. I also installed the SF v1.4. Is it meaning that the previous version needs to be first unistalled separately? The installation went ok after that.

RE: 1.4 Help File Incomplete

Trent L. Taylor — Fri, 21 Apr 2006 22:51:31 GMT

When you say that none of the topics are available, do you mean none (like zero) :w00t: ? There are a few topics that are currently place holders that will be filled with the content of that topic over the next couple of weeks.

I just downloaded the doc on an external computer and have not reproduced the problem yet :(. Is there any content in the licenseing overview as shown below on your computers?

RE: 1.4 Help File Incomplete

Stefan Zehner — Fri, 21 Apr 2006 17:26:49 GMT

Hi!

It's the same with my help file. You are not alone :D!

Stefan

1.4 Help File Incomplete

Kevin Brown — Fri, 21 Apr 2006 17:16:31 GMT

I have downloaded the new release and completed the install of the framework. The new help file contains the structure but none of the sections have any information. Can you re-post the help files?

Thanks..Kevin