StrataFrame Forum » StrataFrame Application Framework - V1 » Issues » Renewed my License

Renewed my License

Terry Bottorff — Sat, 16 Jan 2010 09:01:01 GMT

Renewed my license by credit card and never got anything indicating it went thru??? Also, framework does not show up on my Accounts/Download page? I just want to make sure it went thru and if it did when will the downloads show up? TIA.

RE: Renewed my License

Trent L. Taylor — Sat, 16 Jan 2010 09:01:01 GMT

Thank you for your business! Have a great weekend.

RE: Renewed my License

Terry Bottorff — Sat, 16 Jan 2010 05:16:19 GMT

Got it. Thanks much.

RE: Renewed my License

Trent L. Taylor — Thu, 14 Jan 2010 12:13:28 GMT

We are having an issue with Authorize.NET. Nothing changed on our side, but they are having issues on theirs. As soon as I get it cleared up I will get you taken care of. Thanks for your patience!

RE: Renewed my License

Keith Chisarik — Thu, 14 Jan 2010 10:10:02 GMT

Personal Message. Click on Trents name to the left, it will be one of the options.

RE: Renewed my License

Terry Bottorff — Thu, 14 Jan 2010 10:02:48 GMT

Trent please take care of it and let me know. TIA.

I'm brain dead PM? ;)

RE: Renewed my License

Trent L. Taylor — Thu, 14 Jan 2010 08:45:15 GMT

Terry,

There were some sporadic issues with Authorize.NET recently where their server could not be contacted via the API. There were some other people that had this same issue and went back and went through the process again and it worked. I verified that your credit card was not charged and your account has not been updated. I see that you attempted this yesterday. If you would like for me to do this for you, contact me via a PM and I will take care of it and save you the energy. Thanks for your business!