StrataFrame Forum » StrataFrame Application Framework - V1 » Issues » Cannot deactivate trial verion

Cannot deactivate trial verion

Kevin A Archer — Mon, 02 Oct 2006 14:43:12 GMT

I downloaded a trial version and now have purchased a copy of the software. WHen I go to deactivate the product I receive the following error.

Exception
Unknown Adapter

Source : MicroFour License Base

Stack Trace:
at MicroFour.Licensing.ActivationClient.RequestDeactivation(IWebProxy Proxy)
at Activate.ActivateMain.RequestDeactivation()

What do I do now?

Kevin

RE: Cannot deactivate trial verion

Trent L. Taylor — Mon, 02 Oct 2006 14:43:12 GMT

We have found the Unknown adapter error and we will post an update by the end of the week. However, in the mean-time, just drag the license files into your GAC. To do this, simply drag the appropriate license file into the c:\windows\assembly folder. Close all Visual Studio instances and come back in and you should be good to go.

RE: Cannot deactivate trial verion

Jason Jarvis — Mon, 02 Oct 2006 14:41:02 GMT

Thanks for the rapid reply and sending the license files. However, I cannot use these because I can't even get to the screen which allows me to use a manual license. Here are some screen shots showing what I mean.

RE: Cannot deactivate trial verion

Trent L. Taylor — Mon, 02 Oct 2006 14:01:27 GMT

Just to save time, email us your computer name and MAC address to sales@strataframe.net and we will send you a manual activation. After we do this once, you will not have to go through this manual process again.

RE: Cannot deactivate trial verion

Jason Jarvis — Mon, 02 Oct 2006 13:59:18 GMT

I get exactly the same error on my laptop (JLAPTOP). Ill check my other desk pc tommorrow.

RE: Cannot deactivate trial verion

StrataFrame Team — Mon, 02 Oct 2006 12:45:56 GMT

We will need to manually re-activate your computer. I will send you an email with your license file and activation instructions.