StrataFrame Forum » StrataFrame Application Framework - V1 » Issues » Activation error

Activation error

Martin Volkmer — Thu, 29 Mar 2007 10:27:58 GMT

Hi,

when I use the activation-wizard I get the following error (sorry that it's german) in the last step:

->

NullReferenceException
Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.

Source : MicroFour License Base

Stack Trace:
bei MicroFour.Licensing.ActivationClient.RequestActivation(String Email, String Password, String Serial, String MacAddress, String ComputerName, List`1 SelectedItems, Boolean InstallLicense)
bei Activate.ActivateMain.RequestActivation()

-<

Any ideas?

RE: Activation error

Trent L. Taylor — Thu, 29 Mar 2007 10:27:58 GMT

[quote]Why can't you get through a proxy?[/quote]

It just depends on the firewall. We actually use the .NET credentials and their proxy settings to attempt to get through. By default it tries to use the IE settings, but this doesn't always seem to work.

[quote]You should catch that error and give an explanation [/quote]

I agree...already on the list to change ;)

RE: Activation error

Martin Volkmer — Thu, 29 Mar 2007 10:03:40 GMT

Yes. That was the problem. Why can't you get through a proxy? You should catch that error and give an explanation :)

RE: Activation error

Trent L. Taylor — Thu, 29 Mar 2007 09:58:41 GMT

Yes, more than likely you have a firewall that is preventing you from getting to the activation server. If you do not have control over the firewall and cannot get around it, then you can request a manual activation from the activation client dialog and we will send you your license file.