Edhy Rijo
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Group: StrataFrame Users
Posts: 2.4K,
Visits: 23K
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Trent L. Taylor (09/04/2007) OK...I think I see the problem. To correct your issue this go around, just copy the StrataFrame.pkg file from the c:\program files (x86)\Common Files\MicroFour\StrataFrame to the c:\program files\Common Files\MicroFour\StrataFrame folder. The reason this happened is because the installation is running as 32-bit and the installer program is running as 64-bit so they looked at different locations. Try copying this file over, then run installation again and it should load the databases. Copy any other .PKG files from the (x86) folder over to the c:\program files\Common Files\MicroFour\StrataFrame folder as well so that they get installed. This will include the StrataFrameSample.pkg that gets loaded during this same process. Hi Trent, Just to let you know that the same problem still exist with 1.6.5 installer. Please see image attached. P.S. If you fix this, please send me the link for the new installer so I can test it for you here.
Edhy Rijo
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Edhy Rijo
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Group: StrataFrame Users
Posts: 2.4K,
Visits: 23K
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Hi Trent, Since I am still having problem on my Vista 64bit dev computer, I decided to make a Cantasia video of the most recent SF installation file to show you the process. I believe what is causing the problem is the location for the "Common Files" and the .NET program used to Configure StrataFrame - Phase 1 and 2 which may be compiled to AnyCPU instead of x86. Here are the values for my Common Files folders CommonProgramFiles=C:\Program Files\Common Files CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files And I am installing SF on: C:\Program Files (x86)\MicroFour\StrataFrame You will notice from the video that IA is copying the common files correctly to: C:\Program Files (x86)\Common Files\MicroFour\StrataFrame
But the "Configure StrataFrame" program is looking at "C:\Program Files\Common Files\MicroFour\StrataFrame" which is the defaut for 64bit OS and of course generated all kind of error since the files are not there. I know this has been a long battle with the installation and I hope you can see the problem now. If I am still wrong, when you have a chance, please take a look at the video to see if you can find what could be causing this problem. www.progytech.com/videos/SF_Installation\SF_Installation.htm
Edhy Rijo
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StrataFrame Team
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Group: StrataFrame Developers
Posts: 3K,
Visits: 2.5K
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Yes, Edhy, it looks like not all of the processes are running x86. Since Visual Studio 2008/2005 run in x86 mode, the files must be located within the C:\Program Files (x86)\ directory, or Visual Studio will not be able to locate any of the files. At runtime, windows x64 will dynamically translate C:\Program Files\ into C:\Program Files (x86)\ (it will also translate the C:\Windows\System32\ into C:\Windows\syswow64\ and the HKLM\Software\ to HKLM\Wow64Node). So, since the OS is translating the paths, everything will run fine if the install program thinks it's installed/running under x86. I believe we have our install DLL that contains the installer classes compiled in x86, but it could be the case that the x64 process of the InstallAware program is calling it within the x64 process, so the paths aren't being translated. When you run the install, could you do me a favor and when you get the error, use the TaskManager and tell me whether the following processes have *32 after the process names (indicating that the process is running 32-bit): setup.exe msiexe.exe installutil.exe and anything else that looks like it might be spawing as part of the setup program. Thanks.
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Edhy Rijo
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Group: StrataFrame Users
Posts: 2.4K,
Visits: 23K
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Hi Ben, Thanks for jump in. Here are the list of files which are related to the SF Installation: - StrataFrameInstaller.exe *32
- StrataFrameSetup.exe *.32
- StrataFrameSetup_1.6.5.3.exe *32 (This is the posted file which I renamed to keep track of beta versions).
I also sent you a PM with a SystemCheckLog.htm file.
Edhy Rijo
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Edhy Rijo
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Group: StrataFrame Users
Posts: 2.4K,
Visits: 23K
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Edhy Rijo (07/23/2008) I also sent you a PM with a SystemCheckLog.htm file.Sorry, could not sent you the PM or email with the SystemCheckLog.htm file. If you still need it, let me know so I can post it here then.
Edhy Rijo
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StrataFrame Team
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Group: StrataFrame Developers
Posts: 3K,
Visits: 2.5K
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Hrm... we're going to have to get our 64-bit virtual machine up and running and test the install. With the install running in 32-bit, everything should be working.
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Edhy Rijo
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Group: StrataFrame Users
Posts: 2.4K,
Visits: 23K
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Ben Chase (07/23/2008) Hrm... we're going to have to get our 64-bit virtual machine up and running and test the install. With the install running in 32-bit, everything should be working.Sure, there is not rush, I am able to complete the installation by copying the file to the Common Files folder.
Edhy Rijo
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Aaron Young
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Group: StrataFrame Users
Posts: 277,
Visits: 1.1K
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Hrm... we're going to have to get our 64-bit virtual machine up and running and test the install. With the install running in 32-bit, everything should be working. Sorry for jumping in but it installs okay on my 64-bit Vista Ultimate. I do have problems with permissions with the Licence Activation wizard as it must be run as administrator to work. However, other than that the SF installation routine runs correctly without elevated permissions on my system. Aaron
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Edhy Rijo
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Group: StrataFrame Users
Posts: 2.4K,
Visits: 23K
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Hi Aaron, Yeah, same thing happen with Doron's main computer, it is Vista Ultimate 64bit and it installed there just fine. In my case there is a problem with choosing the right "Common Files" folder location at some point as I tested in my video, just by copying the files from one "Common Files" to the other one and re-run the installation everything will install perfectly, the problem is that I would need to keep doing that all the time, and it gets to a point of frustration when you are updating and get stock and have to do that all over again .
Edhy Rijo
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Trent Taylor
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Group: StrataFrame Developers
Posts: 6.6K,
Visits: 7K
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This is actually a simple fix...and something did change between the last build and this build. We converted the installer class into an executable, which is not being forced to run as x86 (32-bit). When we do the next build I will force this change. Thanks.
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