However, we have a trouble activating the product, while running the Activate.exe, a runtime exception is generated.

Could it be something related to regional options? The machine is XP SP2 with Intel processor.

Note that this is not .net framework exception, and the first installation phase had gone smoothly. 

Also, some other strata related exceptions are being thrown in various sample applications. I've also attached one of those. While playing with the CRM sample application, after clicking customers, an error is generated

Regards,

Emre

	Post Attachments
	strata_activation.jpg (6 views, 24.34 KB) strata_customers_clicked.jpg (6 views, 163.81 KB)

Finally, be sure that you have administrative permissions when you are installing otherwise you can have a number of installation issues.

As I've said. The installation phase went smoothly. No errors or anything.

I added the strongly typed assemblies in "\program files\microfour\strataframe\Assemblies" folder to the GAC.

Still, the error is not resolved.

I'm already local admin on my pc and can see the assemblies in GAC. Are there any other assemblies that need to be added to the GAC? Is there a seperate setup file just for these assemblies?

We did the same installation on another machine here. He also encountered the same issues.

Regards,

Emre

Are you running a 64-bit OS?  What language is your OS?  Any additional details like this that you can supply the better I would be able to help.  Thanks.

What I did, I changed the location and local settings to United States, and now I'm able to start the activation application.

(BTW, this is an annoying thing, somewhere in the app start, you should be passing culture invariant parameters )

Now, when I enter the serial number that came with the email, an activation error occurs, throwing an null object reference exception. Attached is the screen shot:

Regards,

Emre

	Post Attachments
	strata_activation2.jpg (4 views, 31.42 KB)

We do take into account the regional settings...you are not our only user in Turkey and we have developers all over the world, not just the USA.  So though there may be an issue that you are fighting, and there are some things that we can do to improve this activation client, I don't think that the regional settings are what is getting in the way here.

Just send a request for a manual activation and we will get you activated.

I do not have an idea how the other Turkish clients managed the bypass this issue.. If they could respond here, with their experience, it would be great.

Anyway, I've sent the manual activation email with required information to support@strataframe.net.

Thanks,

Emre