User keeps going inactive


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Greg McGuffey
Greg McGuffey
Strategic Support Team Member (4.8K reputation)
Group: Forum Members
Posts: 2K, Visits: 6.6K
In my test environment, I have a test user that keeps going inactive. I activate him (Henry Helper) attempt to log on, mistype the password (not on purpose, but rather because I'm absent minded Wink ) and it says the account is inactive. I go into the security tool, and sure enough the account is inactive. I'd expect a message indicating the password is incorrect or the user name and password don't match and be allowed to try again. There must be some setting I'm not understanding.
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Trent Taylor
Trent Taylor
StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)
Group: StrataFrame Developers
Posts: 6.6K, Visits: 7K
Yes, this is in the documentation.  An admin has to turn it back on.

Documentation Articles

Role-Based Security -> Security Maintenance -> Global Preferences -> Global Preference Properties

and

Role-Based Security -> Security within the Application -> Logon -> Failed Logins

Greg McGuffey
Greg McGuffey
Strategic Support Team Member (4.8K reputation)
Group: Forum Members
Posts: 2K, Visits: 6.6K
OK, this time when I read these, I understand them BigGrin Thanks!
Trent Taylor
Trent Taylor
StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)
Group: StrataFrame Developers
Posts: 6.6K, Visits: 7K
Sure Wink
GO

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Greg McGuffey - 18 Years Ago
Trent L. Taylor - 18 Years Ago
Greg McGuffey - 18 Years Ago
Trent L. Taylor - 18 Years Ago
                     So, if they fail more than this number, there account becomes...
Greg McGuffey - 18 Years Ago
                         Yes, this is in the documentation. An admin has to turn it back on....
Trent L. Taylor - 18 Years Ago
                             OK, this time when I read these, I understand them :D Thanks!
Greg McGuffey - 18 Years Ago
                                 Sure ;)
Trent L. Taylor - 18 Years Ago

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