Expiration Date


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Larry Caylor
Larry Caylor
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Group: Awaiting Activation
Posts: 592, Visits: 3.7K
When I look at the ES status screen it shows an expiration date of 3/9/2013/ However when I look up my license on the SF website it shows the correct date of 3/9/2014. I’m concerned that the ES server will shut down on 3/9 whenit shouldn’t.


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Group: StrataFrame Developers
Posts: 3K, Visits: 2.5K
Hrm, Larry, the CRM system says 3/9/2014 just like you show in your account.  When did you update the license file for it last?  I would definitely re-download the license file and replace it.  You'll need to do it during some downtime so you can recycle the application pool in IIS.  If the status page still says 3/9/2013, then let me know.  We need to figure that out before this weekend.
Larry Caylor
Larry Caylor
Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)Advanced StrataFrame User (880 reputation)
Group: Awaiting Activation
Posts: 592, Visits: 3.7K
Hi Ben,

Reloading the license file did the trick. Thanks!

-Larry
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Group: StrataFrame Developers
Posts: 3K, Visits: 2.5K
Good to know, Larry.
GO

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