You have any more clues you could throw my way?
Since you are using TS, you will need to make sure that the Documents And Settings\UserName\Application Data\Microsoft\MsEnvShared folder, you can see how to manually do that here: http://forum.strataframe.net/FindPost12852.aspx
Let me know if that doesn't get you going.
Mine is under C:\Program Files\Common Files\MicroFour\StrataFrame.