ES Server was down


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Greg McGuffey
Greg McGuffey
Strategic Support Team Member (2.8K reputation)
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My companies ES server went down tonight at around 5pm PST. The error was related to the being unable to contact the 'activate.micro4.com' server.



This doesn't seem like it should happen, that if you licensing server goes down, my server goes down as well. Please advise if there was some configuration I should have done or if there was some other issue I could address. My ES server was attempting to contact 'activate.micro4.com' whenever a user attempted to login (maybe other times as well, but we never got past login).
GO

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Greg McGuffey - 16 Years Ago
Trent L. Taylor - 16 Years Ago
Greg McGuffey - 16 Years Ago
                 I got your email andwe will take a gander at it ;)
Trent L. Taylor - 16 Years Ago
                     Any progress?
Greg McGuffey - 16 Years Ago
                         Working on a reproduction...I will let you know when I have something...
Trent L. Taylor - 16 Years Ago
                             Thanks!
Greg McGuffey - 16 Years Ago
                                 We have found the location that could cause this to fail and will be...
Trent L. Taylor - 16 Years Ago
                                     Thanks Trent! I do have an immediate need for this. :ermm:
Greg McGuffey - 16 Years Ago
                                         I have posted a build that addresses both of the issues that you have...
Trent L. Taylor - 16 Years Ago
                                             Trent, so far all looks good. The issue I was having with...
Greg McGuffey - 16 Years Ago
                                                 Good. The activation server part won't fail any more. This was just a...
Trent L. Taylor - 16 Years Ago
                                                     [quote]...We just missed a spot, so it is [now] fixed and all is well...
Greg McGuffey - 16 Years Ago
                                                         I fixed my post typo :D...boy, you are keeping toes lately :P
Trent L. Taylor - 16 Years Ago

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