Error when deactivate


Author
Message
ChanKK
ChanKK
StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)
Group: Forum Members
Posts: 190, Visits: 1.3K
Hi
I hit this error when I deactivate my license.

WebException
  The remote server returned an error: (417) Expectation failed.

Source     : MicroFour License Base

Stack Trace: 
   at MicroFour.Licensing.ActivationClient.RequestDeactivation(Boolean isExpired)
   at MicroFour.Licensing.ActivationClient.RequestDeactivation()
   at Activate.ActivateMain.RequestDeactivation()

Any idea?
Ivan George Borges
Ivan George Borges
Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)
Group: StrataFrame MVPs
Posts: 1.9K, Visits: 21K
Hi Chan.

Are you still getting this message?
ChanKK
ChanKK
StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)StrataFrame User (414 reputation)
Group: Forum Members
Posts: 190, Visits: 1.3K
Hi
Yes. It still hapens to all machine in my company.
I sent email to SF support team, and they suspect is proxy server issue. However, they can't know what there goes wrong. They give me option to use manual activation by send me license file. However, I dont event can deactivate it, so I cant send them info used for this purpose.
Ivan George Borges
Ivan George Borges
Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)Strategic Support Team Member (3.5K reputation)
Group: StrataFrame MVPs
Posts: 1.9K, Visits: 21K
Could you try going outside your environment and deactivate them from the web?
GO

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