1.4 Help File Incomplete


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Kevin Brown
Kevin Brown
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I have downloaded the new release and completed the install of the framework.  The new help file contains the structure but none of the sections have any information.  Can you re-post the help files?

Thanks..Kevin

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Charles Thomas Blankenship...
Charles Thomas Blankenship
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I have experienced the same thing.  Every topic that I clicked upon resulted in the following message being displayed.

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the  Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the  Back button to try another link.

Cannot find server or DNS Error
Internet Explorer
 

This was on my Dell XPS M170 Laptop running Microsoft Server 2003.  I then downloaded the files again onto my Dell Workstation Dimension 8400 and got the same problem.  On both of these machines I was getting a warning message that stated the publisher could not be verified and did I want to see this message again.  If I checked yes, that I wanted to see the message again, the same problems that occurred on the laptop occurred on the workstation.  When I selected no, I do not want to see the message again, the help file displayed with no problems and all of the information was visible.  Unfortunately, I still cannot get the information to display on the Server/Laptop machine (where I need it most).

Undoubtedly the content is present in the .chm files, but, there is some setting within Explorer or the OS that is wrong on my laptop.

HELP!

CT

Charles T. Blankenship
Senior Consultant
Novant Consulting, Inc.
704.975.7152
http://www.novantconsulting.com

Trent Taylor
Trent Taylor
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Thanks for all of the details.  We are looking into it as we speak and will let you know when we post the new help file.  Thanks!
StrataFrame Team
S
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I have recompiled the .chm file with some different options and using a different help compiler. It is available for download, now, so give the new version a try. Thanks everyone.
Kevin Brown
Kevin Brown
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Sorry guys but I am still getting the same error.  I have attached an image.

Kevin

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StrataFrameHelpError.JPG (216 views, 134.00 KB)
Trent Taylor
Trent Taylor
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Kevin,

Thanks.  We will try again Unsure.  We have migrated our documentation over to a new product so that is where some of the compilation issues are coming from.  I do not know the difference between my computer and yours, but I am going to try to find a computer that I can reproduce this on so we can get to the bottom of it.  Thanks for you patience and understanding.

Paul Chase
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It is a Windows Xp security  issue. To fix right click on help file.. go to property's click unblock.
Stefan Zehner
Stefan Zehner
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Paul Chase (04/22/2006)
It is a Windows Xp security  issue. To fix right click on help file.. go to property's click unblock.

Hi Paul,

that works great as well for me on German Win XP prof

Regards,

Stefan

stefan@zehnernet.de
www.zehnernet.de
Zehner Software & Beratung - Germany

Trent Taylor
Trent Taylor
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Paul (or Nikki Smile),

That makes sense!  Thanks for the tip! BigGrin

GO

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Kevin Brown - 19 Years Ago
Stefan Zehner - 19 Years Ago
Trent L. Taylor - 19 Years Ago
Kari Paukku - 19 Years Ago
Kari Paukku - 19 Years Ago
Kevin Brown - 19 Years Ago
Trent L. Taylor - 19 Years Ago
StrataFrame Team - 19 Years Ago
Kevin Brown - 19 Years Ago
                         Kevin, Thanks. We will try again :unsure:. We have migrated our...
Trent L. Taylor - 19 Years Ago
                             It is a Windows Xp security issue. To fix right click on help file.....
Paul Chase - 19 Years Ago
                                 [quote][b]Paul Chase (04/22/2006)[/b][hr]It is a Windows Xp security...
Stefan Zehner - 19 Years Ago
                                     Paul (or Nikki :)), That makes sense! Thanks for the tip! :D
Trent L. Taylor - 19 Years Ago
Kari Paukku - 19 Years Ago
Kari Paukku - 19 Years Ago
Trent L. Taylor - 19 Years Ago
Paul Chase - 19 Years Ago
Trent L. Taylor - 19 Years Ago
                         :) That did the trick. Sorry for all the confusion. Glad to know I was...
Kevin Brown - 19 Years Ago
                             Actually I am glad you posted since you were not the only person...
Trent L. Taylor - 19 Years Ago

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