Hi,

I just downloaded the demo of SF and I got 2 error and the installation seems to be locked.

The first error message: Could not find file 'C:\Program Files\Common Files\MicroFour\StrataFrame.StrataFrame.AddIn'.  The AddIns file must be manually deployed.

I clicked OK to the above message and the installation continued. Then in the Configuring StrataFrame - Phase 2 of 2 I got an Error Occurred message and the installation hanged up.

See the 2 attachements for more reference.

P.S.

I hope I can get an answer to fix the installation progress, so I can test the framework.

Edhy Rijo

Here is another screenshot attachement I forgot to include....

Edhy Rijo

The issue that you are having is actually the update of the SQL Server database.  Can you open the log file and post it or let me know what it contains?  You can find the log file in the C:\Program Files (x86)\Common Files\MicroFour\StrataFrame and it will be named StrataFrame_ResultX.log.  This will clue us in to where the issue is with the SQL Server database deployment.

Hi,

I guess the problem may be with your installer in my 64bits Vista OS because some files are in the C:\Program Files (x86)\Common Files\MicroFour\StrataFrame while others like the logs are in C:\Program Files\Common Files\MicroFour\StrataFrame.  The logs files are empty.

Please see the attached image files maybe I may need to manually relocate some of those files, at this point I don't know if I can manually recover the installation.

Please advice, since I was suppose to test SF during the long weekend here in USA in order to buy it.

Thanks!

Edhy Rijo

We actaully have several machines in house running Vista 64-bit, so I do not feel that this is your issue.  We have a number of other developers running 64-bit OSs as well.  I think that the problem here is your connection to SQL Server.  Have you verified that SQL Server is installed and running?  What version of SQL are you running?  If you are running SQL Server Express then you MUST have SP2 for SQL Server Express installed.  This is a requirement of Vista.

Hi Trent,

I am running MS-SQL Server Express, please see the about info attached.

Edhy Rijo

Do you have Service Pack 2 for SQL Server Express installed?

Yes, I have SQL Server 2005 Express Edition with Advanced Services SP2 which was downloaded from http://msdn2.microsoft.com/en-us/express/bb410792.aspx

Edhy Rijo

OK...I think I see the problem.  To correct your issue this go around, just copy the StrataFrame.pkg file from the c:\program files (x86)\Common Files\MicroFour\StrataFrame to the c:\program files\Common Files\MicroFour\StrataFrame folder.  The reason this happened is because the installation is running as 32-bit and the installer program is running as 64-bit so they looked at different locations.  Try copying this file over, then run installation again and it should load the databases.  Copy any other .PKG files from the (x86) folder over to the c:\program files\Common Files\MicroFour\StrataFrame folder as well so that they get installed.  This will include the StrataFrameSample.pkg that gets loaded during this same process.

Hi Trent,

You are right on the spot, there is a problem with the installer and Vista 64 . 

I copied all files from the (x86) folder to the 64 bit folder and re-run the installation and so far the data is being deployed.

Well, finally, the installation completed and will start the evaluation.  Thanks for your support!

Edhy Rijo