Licence activation error, post installation


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Emre Ozer
Emre Ozer
StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)
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We've been seriously evaluating several application frameworks, and now came down to installing and playing with strataframe.

However, we have a trouble activating the product, while running the Activate.exe, a runtime exception is generated.

Could it be something related to regional options? The machine is XP SP2 with Intel processor.

Note that this is not .net framework exception, and the first installation phase had gone smoothly. 

Also, some other strata related exceptions are being thrown in various sample applications. I've also attached one of those. While playing with the CRM sample application, after clicking customers, an error is generated

Regards,

Emre

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strata_activation.jpg (167 views, 24.00 KB)
strata_customers_clicked.jpg (171 views, 163.00 KB)
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Emre Ozer
Emre Ozer
StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)StrataFrame Beginner (25 reputation)
Group: Forum Members
Posts: 9, Visits: 39
Ok, as suspected, it was due to the regional settings. I'm located in Turkey.

What I did, I changed the location and local settings to United States, and now I'm able to start the activation application.

(BTW, this is an annoying thing, somewhere in the app start, you should be passing culture invariant parameters )

Now, when I enter the serial number that came with the email, an activation error occurs, throwing an null object reference exception. Attached is the screen shot:

Regards,

Emre

Attachments
strata_activation2.jpg (158 views, 31.00 KB)
Trent Taylor
Trent Taylor
StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)
Group: StrataFrame Developers
Posts: 6.6K, Visits: 7K
Emre,

We do take into account the regional settings...you are not our only user in Turkey and we have developers all over the world, not just the USA.  So though there may be an issue that you are fighting, and there are some things that we can do to improve this activation client, I don't think that the regional settings are what is getting in the way here.

Just send a request for a manual activation and we will get you activated.

GO

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