After realizing my licenses had expired,  I have purchased 10 Cals license this morning.   As far as I can tell, I have activated the licenses and downloaded the new license file to my server replacing the existing license.  I have rebooted the server.  However, my customers and myself are not able to connect any longer.  Please help!

Jeff

Have you looked at the status page to make sure that you are up and running? 



Make sure that you move the license file into the bin folder and that it is named "MicroFour License.dll" with a space between the MicroFour and License.  You don't have to reboot the server, you can either restart IIS or even recycle the application pool associated with your Enterprise Server site.

You should be able to see the license details in the status page, like above, and it should reflect your new license.

Also, I have just manually reset your activation, so go back out to strataframe.net and go to the My Account area and re-enter and download your license.  This is the first place to start, and then follow the steps above to make sure that the license is installed.  So here are the steps in order:

1. Log in to My Account area of the strataframe.net website
2. Re-enter your MAC address on your new license and re-download the license file
3. Make sure that the new license file is copied to the bin folder of your ES website.  Make sure it is named, "MicroFour License.dll" with a space included between MicroFour and License.
4. Restart IIS
5. Open up the status.aspx page on your ES server site
6. You should then see the new license being reflected and working.