License Activation Error


Author
Message
Aaron Young
Aaron Young
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Group: StrataFrame Users
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Hi,

I am trying to activate my trial licence on Vista Ultimate 64bit with a wireless adapter. I get a disk space error (copied below) even though I have 45.8gb free.

Can you advise please? Also, your online store states the licence is per developer which normally suggests the developer can have the software installed on a main PC and notebook. However, your activation process appears to tie the licence to a specific machine. Is this correct? If so, does a developer who wants to install on two PCs have to buy two licences?

Thanks in advance,

Aaron

Exception
  There is not enough space on the disk.


Source     : MicroFour License Base

Stack Trace:
   at MicroFour.Licensing.ActivationClient.RequestActivation(String Email, String Password, String Serial, String MacAddress, String ComputerName, List`1 SelectedItems, Boolean InstallLicense)
   at Activate.ActivateMain.RequestActivation()

Trent Taylor
Trent Taylor
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Group: StrataFrame Developers
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Aaron,

I am not sure why you are receiving a disk size error.  The only thing that would come to mind may be permissions.  We can send you a manual activation if you would like so that you can short circuit the error.

As for the licenses, we manage our licenses different than most people and allow you to activate and deactivate as many times as you like.  Additionally you can use an external USB network adapter as a "dongle" if you like.  Look here for more information: http://forum.strataframe.net/Topic41-16-1.aspx

Finally, if you get home one night and forgot your dongle then you can also manually deactivate on from the website.  So there are a number of ways to go about this. 

Aaron Young
Aaron Young
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Hi Trent,

That was a quick reply!!!

I just tried running the activation wizard as the Administrator with the same results. Please do send a manual file and I will give it a go.

That sounds perfect about the activation and deactivation.

Thanks again,

Aaron

Trent Taylor
Trent Taylor
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Will you PM me your MAC address and computer name as well as your serial number or email address?  Thanks.
Aaron Young
Aaron Young
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Okay PM just sent.

Thanks

Trent Taylor
Trent Taylor
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Got it.  I sent you an activation file as well as an email with a ZIP attachment.  Let me know if you have any troubles. Smile
Aaron Young
Aaron Young
StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)StrataFrame User (437 reputation)
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I manually copied the DLL in the C:\Program Files (x86)\Common Files\MicroFour\StrataFrame folder and VS2008 reported that I was not activated. I also ran the Activation Wizard and selected the DLL from your email and it then threw a permissions error (copied below).

I will try and play around with my permissions to see if it makes any difference but I am an Administrator for my PC.

Thanks for your help

UnauthorizedAccessException
  Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Source     : mscorlib

Stack Trace:
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   at MicroFour.StrataFrame.Win32.Fusion.AssemblyCache.UninstallAssembly(String assemblyName, InstallReference reference, AssemblyCacheUninstallDisposition& disp)
   at Activate.ActivateMain.RegisterManually()

Paul Chase
Paul Chase
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Trent,

I just built a new super duper home system, and I am getting the same problem. I'm running Vista 64 as well.

Edhy Rijo
E
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Hi guys,

If you are running Vista 64, try the following steps:

  1. Disable the User Account Control (UAC) and Reboot.
  2. Try to activate SF.
  3. Enable the User Account Control (UAC) and Reboot if you want to use UAC.

I am running Vista Ultimate 64 and the only problem I had was with the Installation running part of the setup as 32 bit and putting some files in another location.

http://forum.strataframe.net/Topic11281-10-1.aspx

Edhy Rijo

Trent Taylor
Trent Taylor
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Hey guys....I have tested this several times on our Vista 64 environment and it seems to work like a charm...so I am sure that we may be dealing with a permissions issue or something along those lines.  I will investigate a little more, but I am sure something is going on since it has come up more than once in the last couple of days.
GO

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