Cannot deactivate trial verion


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Kevin A Archer
Kevin A Archer
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I downloaded a trial version and now have purchased a copy of the software. WHen I go to deactivate the product I receive the following error.

Exception
 Unknown Adapter

Source     : MicroFour License Base

Stack Trace:
   at MicroFour.Licensing.ActivationClient.RequestDeactivation(IWebProxy Proxy)
   at Activate.ActivateMain.RequestDeactivation()

What do I do now?

Kevin

StrataFrame Team
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We will need to manually re-activate your computer.  I will send you an email with your license file and activation instructions.
Jason Jarvis
Jason Jarvis
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I get exactly the same error on my laptop (JLAPTOP). Ill check my other desk pc tommorrow.
Trent Taylor
Trent Taylor
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Just to save time, email us your computer name and MAC address to sales@strataframe.net and we will send you a manual activation.  After we do this once, you will not have to go through this manual process again.
Jason Jarvis
Jason Jarvis
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Thanks for the rapid reply and sending the license files. However, I cannot use these because I can't even get to the screen which allows me to use a manual license. Here are some screen shots showing what I mean.
Attachments
activation.JPG (99 views, 39.00 KB)
deactivate.JPG (113 views, 10.00 KB)
act_error.JPG (104 views, 39.00 KB)
Trent Taylor
Trent Taylor
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Group: StrataFrame Developers
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We have found the Unknown adapter error and we will post an update by the end of the week.  However, in the mean-time, just drag the license files into your GAC.  To do this, simply drag the appropriate license file into the c:\windows\assembly folder.  Close all Visual Studio instances and come back in and you should be good to go.
GO

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