Can't Run ES Installer

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 Posted 6/14/2015 12:36:05 PM
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When I run the ES installer program on Windows Server 2012 R2, the initial installer windows displays then the program immediately closes. There are no errors in the Windows Logs and I can't find any other log files. I've tried running the program while logged in as a domain administrator and well as a local administrator. I've tried running the program as administrator and selecting compatibility mode. In all cases, it immediately closes. Any ideas?
Post #32965
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 Posted 6/15/2015 8:53:06 AM
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ping
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 Posted 6/15/2015 8:55:31 AM
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Sorry, Larry, I'm working on this one.
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 Posted 6/15/2015 9:00:44 AM
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No problem. Just wanted to make sure it didn't get lost in the weekend.

-Larry
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 Posted 6/15/2015 10:09:08 AM
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Hi Larry,

This post has nothing with your request.

I have tried to communicate with you and sent you 2 Private Messages via the forum but I believe you are not getting them.

Could you please email me your email or phone number to erijo@progytech.com.

Thanks!!!


Edhy Rijo
(Using VB.Net 2019/SQL Server 2017)
Post #32969
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 Posted 6/15/2015 11:07:51 AM
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Try this setup, Larry.  We moved build servers and I have a bunch of pathing and stuff to link back up.  This one seems to install fine on our test Server 2012 here in the office.

 EnterpriseServer.exe (3 views, 3.18 MB)
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 Posted 6/15/2015 11:21:37 AM
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Hi Ben,

The file you sent launches correctly so it looks like I'm good t go.  I have to schedule some downtime before I can actually run the install since I'm going to move my old server's name to the new box.

-Larry
Post #32971
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 Posted 6/16/2015 4:51:25 PM
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Hi Ben,

The new file launches but the program crashes right after it starts to build the web site. I'd attach some screen shots but the forum says I've used up my upload allocation and won't let me upload anything. I selected the option to create a new web site. When I clicked on Next on the" Ready to Start Installation" screen the program immediately displays "Smart-Client Enterprise Server has stopped working" message. The following is what is logged in the Windows event log. I ran the installer as run as administrator and I was logged on as a local administrator.

Log Name:      Application
Source:        Application Error
Date:          6/16/2015 8:07:52 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      HSDSFES.hra.co.santa-cruz.ca.us
Description:
Faulting application name: EnterpriseServer.exe, version: 1.6.0.0, time stamp: 0x4e80b491
Faulting module name: ahadmin_wrapper.dll, version: 0.0.0.0, time stamp: 0x4d4588d7
Exception code: 0xc0000417
Fault offset: 0x00010145
Faulting process id: 0xa88
Faulting application start time: 0x01d0a8aab75f32cd
Faulting application path: C:\Users\HRA014~1\AppData\Local\Temp\mia9D97.tmp\EnterpriseServer.exe
Faulting module path: C:\Users\HRA014~1\AppData\Local\Temp\mia1\ahadmin_wrapper.dll
Report Id: 0a5ea976-149e-11e5-80bb-fc15b41d5808
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-06-17T03:07:52.000000000Z" />
    <EventRecordID>1005</EventRecordID>
    <Channel>Application</Channel>
    <Computer>HSDSFES.hra.co.santa-cruz.ca.us</Computer>
    <Security />
  </System>
  <EventData>
    <Data>EnterpriseServer.exe</Data>
    <Data>1.6.0.0</Data>
    <Data>4e80b491</Data>
    <Data>ahadmin_wrapper.dll</Data>
    <Data>0.0.0.0</Data>
    <Data>4d4588d7</Data>
    <Data>c0000417</Data>
    <Data>00010145</Data>
    <Data>a88</Data>
    <Data>01d0a8aab75f32cd</Data>
    <Data>C:\Users\HRA014~1\AppData\Local\Temp\mia9D97.tmp\EnterpriseServer.exe</Data>
    <Data>C:\Users\HRA014~1\AppData\Local\Temp\mia1\ahadmin_wrapper.dll</Data>
    <Data>0a5ea976-149e-11e5-80bb-fc15b41d5808</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
Post #32973
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 Posted 6/16/2015 5:32:00 PM
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Hi Larry, Ben,

This is an InstallAware error, you may need to update/patch your InstallAware installation program to fix it.

Take a look at this post: IA crashes after creating an IIS application on Windows

Hope this help.


Edhy Rijo
(Using VB.Net 2019/SQL Server 2017)
Post #32974
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 Posted 6/16/2015 11:26:39 PM
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Hi Larry.

I've been running into this problem for a while. What I do is to use an old install file, in my case I use the one for version 1.7.3.5, which works, then I unzip the EnterpriseServerSiteContents.zip file from the latest version (probably 1.7.7.1 currently) and replace the files on the installed folder.

Not saying you should be happy with this workaround, but if you are in a hurry you could try this. Surely Ben will have it fixed soon, so you probably would be fine waiting for his last version.

Cheers.

Ivan
Post #32975
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