Memory leak SF BO with DevExpress ASPxDataGridView


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Ivan George Borges
Ivan George Borges
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Hi Chan.

Currently we are concerning about the memory usage since each page hold its own data/BO and not been released until session expired. It might cause memory insufficient issue.


Were you able to hit the insufficient memory error?

I have downloaded your sample and will alocate some time to have a look at it as soon as possible. Will let you know of my tests here once I have something.

Cheers.
ChanKK
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Ivan George Borges (10/20/2010)
Were you able to hit the insufficient memory error?


Hi,
Beside of memory leak, we found that it utilize huge memory. We are in progress to add filtering and limit # of records to be retrieved from every query.
Ivan George Borges
Ivan George Borges
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Got it. That is always a best practice on a disconnected scenario.
ChanKK
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Hi
Could you reproduce the memory leak issue?

I need solution ASAP.

Thank you
Ivan George Borges
Ivan George Borges
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Sorry Chan, not yet.
ChanKK
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Hi
any update?
Sorry it is show stopper for us. 
ChanKK
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I still haven't get any update n this. It has been 1 week. I know you might be busy and not only handle one issue. However, I think it is very critical. You might looking on this as well, but at least you update me you are looking on it instead of just "silent" mode. It is very difficult for me to convince my management to continue renew subscription by this kind of support provided.

Hope you understand. Thank you
Ivan George Borges
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Hi Chan.

I follow this forum extensively and I am sure you have always had the best support available, no matter your license status.

As for testing your sample, there is a third party product being used that happens not to be on my toolset, so this is not as straight forward as we all would like it to be. By the way, have you contact the other vendor to check if they have ideas about it? Also, have you tested your solution on a plain windows web control?

Moreover, I have asked you if you were able to reach an error message testing your website and I never got an answer.
ChanKK
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Ivan George Borges (10/28/2010)
Hi Chan.

I follow this forum extensively and I am sure you have always had the best support available, no matter your license status.

As for testing your sample, there is a third party product being used that happens not to be on my toolset, so this is not as straight forward as we all would like it to be. By the way, have you contact the other vendor to check if they have ideas about it? Also, have you tested your solution on a plain windows web control?

Moreover, I have asked you if you were able to reach an error message testing your website and I never got an answer.


Thank you reply.

No, I didn't test on plain web control because I think it is meaningless. No matter plain web control is working or not, it doesn't help me at all. It could be DevExpress / Strataframe issue. However, from users perspective, since SF stated it support devexpress then I would expect SF to make it compatible (at least any workaround or communicate with Devexpress, but not us). In fact, I also don't know the internal code how could I answer some technical question from them? I used to posted other question to DevExpress (without post to SF forum) and they are willing help to troubleshoot and tell me the "story" why not working with SF and etc.

But for this issue, it happened with same symptom before and I suspected should be same.

Anyway, I will post this issue to devexpress today.

Sorry, shall you explain more on "reach an error message testing" ??
If you need a project that able to show you memory leak, I think I did post it in my previous post already.

Ivan George Borges
Ivan George Borges
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Hi Chan.

Well, are you getting a SystemOutOfMemory exception?

Good to know you are checking with the DevEx guys. Let us know of the outcome.

Cheers.
GO

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