Move ES server to a new box?


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Greg McGuffey
Greg McGuffey
Strategic Support Team Member (4.8K reputation)
Group: Forum Members
Posts: 2K, Visits: 6.6K
We recently had a server fail and this is resulting in the need to move ES server to a new box. This would mean that it would have the same machine name, the same IP, same host name but new MAC addresses. How do I go about handling the license change for this? I have a MAC address of the new machine.
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Trent Taylor
Trent Taylor
StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)StrataFrame Developer (14K reputation)
Group: StrataFrame Developers
Posts: 6.6K, Visits: 7K
I have reset your license. You should now be able to login to the My Account area and re-create your license. Let me know if you have any issues.
Greg McGuffey
Greg McGuffey
Strategic Support Team Member (4.8K reputation)
Group: Forum Members
Posts: 2K, Visits: 6.6K
Thanks Trent! I'm good to go!
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