When I run the ES installer program on Windows Server 2012 R2, the initial installer windows displays then the program immediately closes. There are no errors in the Windows Logs and I can't find any other log files. I've tried running the program while logged in as a domain administrator and well as a local administrator. I've tried running the program as administrator and selecting compatibility mode. In all cases, it immediately closes. Any ideas?

Hi Ben,


I am using the latest version of IA on my dev computer and so far I did not have any issue upgrading from previous versions and my projects were 2-3 versions behind this latest version.  I am on Windows 8.1 Pro 64bits and I installed it on drive C:

Please let me know if I can be of any assistance.

Edhy Rijo

We don't actually have the latest and greatest, we have the previous version, which should work fine for Server 2012.  The problem is, when we install it on our new build server, it gives us some sort of plug-in error when you try to launch it.  We contacted InstallAware's support, and they're telling us that the error is not possible because it's coming from features that weren't introduced in our version and that the only way we're getting the error is that we have a Frankenstein build of old and new stuff that is pirated and unlicensed, so they won't help us.  So, we're going back and forth with their support right now.

Hi Ben,

Wow, that is becoming a nightmare Their product have changed a lot in the last 2 versions and due that new OS are coming next month it would probably be good to get the latest version from them.
In my case I don't have a build server, may have one now for my latest project, but have you tried building the new package from another workstation instead of the build server?

Edhy Rijo