Can't Run ES Installer


Author
Message
Larry Caylor
Larry Caylor
StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)StrataFrame VIP (1.8K reputation)
Group: Awaiting Activation
Posts: 592, Visits: 3.7K
When I run the ES installer program on Windows Server 2012 R2, the initial installer windows displays then the program immediately closes. There are no errors in the Windows Logs and I can't find any other log files. I've tried running the program while logged in as a domain administrator and well as a local administrator. I've tried running the program as administrator and selecting compatibility mode. In all cases, it immediately closes. Any ideas?
Reply
StrataFrame Team
S
StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)StrataFrame Developer (6.5K reputation)
Group: StrataFrame Developers
Posts: 3K, Visits: 2.5K
Larry, I'm glad you got it up and running.  If you had any problems, I would probably have TeamViewer'ed in and set it up for you to get you running.  After yesterday, it looks like we will be switching from InstallAware, too.  We've been using them since shortly after they split from InstallShield, but after our less than cordial communications yesterday, it seems pretty apparent that they don't want us as a customer.

As for getting your server up and running in production, you won't have to change your IP Address if you don't want.  You can change your DNS to point the ES hostname to the new server and activate the license file on the new MAC address.  
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Threaded View
Threaded View
Larry Caylor - 10 Years Ago
     ping
Larry Caylor - 10 Years Ago
             Sorry, Larry, I'm working on this one.
StrataFrame Team - 10 Years Ago
Larry Caylor - 10 Years Ago
Edhy Rijo - 10 Years Ago
StrataFrame Team - 10 Years Ago
Larry Caylor - 10 Years Ago
Larry Caylor - 10 Years Ago
Edhy Rijo - 10 Years Ago
Ivan George Borges - 10 Years Ago
StrataFrame Team - 10 Years Ago
Edhy Rijo - 10 Years Ago
StrataFrame Team - 10 Years Ago
Edhy Rijo - 10 Years Ago
Larry Caylor - 10 Years Ago
Ivan George Borges - 10 Years Ago
Larry Caylor - 10 Years Ago
StrataFrame Team - 10 Years Ago

Similar Topics

Reading This Topic

Login

Explore
Messages
Mentions
Search