Hi SF,

ES has suddenly stopped responding.   The web site is up and running. (es.prospecthelper.com)  I have logged onto the server and attempted to load the Status.aspx page into the local browser and it will not load.

Please help!

Jeff

Sorry, but no.

Jeff

Was it already running under your licensed account? I ask you because you said you had es.prospecthelper.com up and running, but this is under your SDK. And even with this, you should still have the status page coming up, that's why we thought that the site most likely wasn't setup correctly.

Hi Ivan,

I initially was using my SDK licenses for testing purposes.  But when I bought my 25 licenses, I installed that license 2-3 months ago and the site has been running under the 25 licenses account ever since that date until now.

Jeff

Got it. I am checking with the guys.